Elevate Your Brand
Fort Myers, FL
Promotional Products | Custom Embroidery | Screen Printing | Online Apparel Stores
Promotional Products
Custom Embroidery
Screen Printing
Online Apparel Stores
Hours:
Costs
Typical Turnaround Times
Most orders will be shipped 15 business days (or sooner) from the time the artwork is approved and payment is received. Production times do vary by item. If you are crunched for time, be sure to let us know. We have the ability to produce items very quickly, if needed.
Rush Service
Additional charges will be incurred for rush service. Please talk with one of our sales representatives for details.
Payment Policy
First time orders must be prepaid with credit card or check. Credit cards accepted: Mastercard, VISA, American Express, or Discover. Terms are net 15 and 30 days with approved credit. Late payments will incur a finance charge of 1.5% per month on unpaid balance. If paying by check, be sure to allow time for it to clear before order is shipped. If you would like to be considered for credit terms, please complete and return our credit application. There is a 3% fee when paying by credit card.
Misprint Policy
Due to the nature of our business, there are times when a small number of items in a run will print incorrectly or the apparel will be damaged. We do not charge for misprinted shirts that are brought to our attention immediately. If you have a complicated order and need an exact number of shirts, we recommend that you order a few extra.
​Can I Cancel or Change My Order?
You can cancel at any time prior to the order going into production subject to a cancellation charge plus the cost of artwork, screen and plates used prior to receipt or cancellation notification.
Once items have been imprinted with your logo, we can no longer accept a cancellation. If you need to change your order for any reason, please contact your Customer Care Representative (you’ll get an e-mail from them shortly after you place your order!) and they’ll be happy to assist you.
Looking for the Lowest-Cost Screenprinting Possible?
Quantity, number of ink colors, and the number of locations are the main factors in determining your cost. Our biggest price breaks happen after 48+ shirts. The best way to keep costs down is to order items with a 1 color, 1 location print. Light color garments also help cut down on costs.
Looking for the Lowest-Cost Embroidery Possible?
Quantity, number of locations, and the number of stitches per logo are the main factors in determining your cost.
Looking for the Lowest-Cost Promotional Items Possible?
Quantity is the main factor in determining your cost. One-color designs also help cut costs because they do not require as hefty of a setup charge.
The promotional industry has a ton of buzz words. Fortunately, you don’t have to become familiar with them all, but we do. Think of this glossary as a guide you might use in a foreign city where you don’t speak the language.
CMYK: Printer-talk for the standard four colors that a printer will sequentially pass over a surface to build a full-color process imprint. Those colors are specific shades of cyan (light blue), magenta, yellow, and black (Be sure to check the definition of PMS and/or Pantone Matching System).
Pantone Matching System (PMS): This is the scheme used to precisely match colors for printing. It features hundreds and hundreds of gradations of color, each with a numerical indicator – called a PMS number. Each PMS number translates into a recipe for mixing ink to duplicate that specific shade.
(NOTE: when assisting a client by phone the founder of VisABILITY, seeking to nail down the specific shade of blue in the client’s logo, asked her “Do you have your PMS?” Being new to the industry and unaware of the Pantone Matching System, she replied “Well, yes – not that it’s any of your business.” The embarrassed founder quickly provided her with the above explanation of the system printers use to duplicate shades of color.)
Graphic Standards: Your organization’s requirements for reproducing its graphics and branding elements on all surfaces. Stated in printer-speak and designer-speak, the graphic standards specify such things as color, font, spacing, proportion, location, and placement. It mandates the size and location of certifications required by the organization’s lawyers and states whether and under what conditions the branding elements of your organization may be used with those of another organization.
Color Separation: Sometimes called color seps, these are the basic films that determine the location and intensity of pigment to be laid down on each of the CMYK passes the press makes during a four-color process print run (see CMYK).
Paper Proof: Impression of type or artwork on paper so the correctness and quality of the material to be printed can be checked. The least expensive is a regular black and white faxed paper proof.
Pre-production Proof: An actual physical sample of the product itself produced and sent for approval before an order goes into production. There is a charge for this service — please inquire for details.
Virtual Sample: A mockup of your design on the product you are choosing.
Drop Shipment: An order shipped to more than one location will be charged a fee for each additional destination.
Less Than Minimum: The fee charged by a supplier for ordering 50% fewer items than the quantity listed in the minimum or first column. This option is not always available on all products.
Production Time: The amount of time needed to produce and ship an order once an order has been received and approved. Stock products with a one-color imprint usually ship within 10-12 working days. Custom products and those with multi-color imprints require longer production time.
Spot Color: Individual color imprinted in a specific shape, size and location as an element of a design. Most multiple color imprinting is an assembly of spot colors, but in 4-color process printing, additional spot colors can be used for accent.
Overruns/Underruns: The number of pieces that were printed in excess of the quantity specified/ the production run of fewer pieces than the amount specified. The industry standard on most products is +/-5%, with the exception being on paper and plastic bags. They can range from +/-10% to +/-25%. Suppliers bill on the actual quantity shipped.
Set-up Charge: A fee charged on all products. Prices vary per product and per supplier.
Exact Rerun: Usually there is no set-up or a discounted setup charge on exact reruns of an order.
Debossing: Depressing an image into a material’s surface so that the image sits below the product surface.
Embossing: Impressing an image in relief to achieve a raised surface.
Hot Stamp: Setting a design on a relief die, which is then heated and pressed onto the printing surface.
Laser or Foil Stamp: Applying metallic or colored foil imprints to vinyl, leather, or paper surfaces.
Personalization: Imprinting an item with a person’s name using one of several methods such as mechanical engraving, laser engraving, hot stamping, debossing, sublimation, or screen printing, to name a few.
Resolution: Density of dots for any given output device. The unit of measurement is dots per inch (dpi) (see Halftone). Most office laser printers print at 300dpi, though many now print at 600dpi or even 1200dpi. Full-color photos are normally 2400dpi. 300dpi would be considered the minimum acceptable resolution for most types of artwork to be printed on products. Web graphics are 72dpi.
Puff Print: A screenprinting ink that when exposed to heat rises up like a blister. This is a distinctive application but should be used sparingly and only for certain logos.
(Although usually cautious about this technique, years ago we used puff prints in a very upscale and subtle manner on a line of T-shirts and sweatshirts with the logo of NPR’s afternoon news program All Things Considered. We did a color-on-color puff print black on black and another white-on-white version.)
Reverse: An inverted print in which dark becomes light and vice versa.
Die-casting: Injecting molten metal into the cavity of a carved die (a mold).
Die-striking: Producing emblems and other flat promotional products by striking a blank metal sheet with a hammer that holds the die.
Etching: Using a process in which an image is first covered with a protective coating that resists acid, then exposed, leaving bare metal and protected metal. The acid attacks only the exposed metal, leaving the image etched onto the surface.
Engraving: Cutting an image into metal, wood or glass by one of three methods–computerized engraving, hand tracing, or hand engraving.
Pantone Matching System (PMS): A book of standardized color in a fan format used to identify, match and communicate colors in order to produce accurate color matches in printing. Each color has a coded number indicating instructions for mixing inks to achieve that color.
Colorfill: Screen printing an image and then debossing it onto the vinyl’s surface.
Applique: The process of stitching decoration or trimming, cut from one fabric piece, to another.
Embroidery: Stitching a design into fabric through the use of high-speed, computer-controlled sewing machines. Artwork must first be “digitized,” which is the specialized process of converting two-dimensional artwork into stitches or thread. A particular format of art such as a jpeg, tif, eps, or bmp, cannot be converted into an embroidery tape. The digitizer must actually recreate the artwork using stitches. Then it programs the sewing machine to sew a specific design, in a specific color, with a specific type of stitch. This is the process known as digitizing.
Backing: Material used beneath the embroidered fabric to provide stability and support.
Digitizing: The process of converting artwork or logos into a series of stitch commands read by an embroidery machine’s computer.
Emblem/Patch: An embroidered design with a finished edge, stitched independent of a garment.
Finishing: Processes done after the embroidery is completed, including trimming loose threads, removing excess facing or backing, and pressing or steaming to remove puckers and hoop marks.
Lettering: An embroidery that uses letters or words. Lettering, commonly called “keyboard lettering,” may be created using an embroidery lettering program on a computer or from circuit boards that allow variance of letter style, size, height, density, and other characteristics. This technique is often seen on IMS baseball and basketball jerseys.
Monogram: An embroidered design composed of one or more letters, usually one’s initials or name.
Puff Embroidery: The process of stitching a dense motif over embroidery/craft foam to create a three-dimensional effect.
Specialty Threads: Threads designed for effects such as shine, glitter, iridescence, or thickness. The threads are often are made from synthetic materials including rayon, metallic, and textured nylon.
Tackle Twill: Letters or numbers cut from twill fabric that are commonly used for athletic teams and organizations. Tackle twill appliques attach to a garment with an adhesive backing that tacks them in place; the edges of the appliques are then zigzag stitched.
Call Us Today for a Free Quote
All orders are designed and printed in-house
(319) 365-7159
15050 Elderberry Lane
Suite 6V-11
Fort Myers, FL 33907
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